Vakalat Diary
Security & Trust Centre

Your Data Is Safe. Period.

Built for lawyers who cannot afford a data breach. Every feature is designed with confidentiality first.

99.9%
Uptime SLA
AES-256
Encryption at Rest
India
Only Data Residency
0
Data Breaches
Uptime Service Level Agreement (SLA)

We understand that a lawyer's morning starts with checking hearings. We commit to keeping the platform available when you need it most.

MetricCommitment
Monthly Uptime≥ 99.9% (≤ 43 min downtime/month)
Planned MaintenanceWeekends 2 AM – 4 AM IST only, 48h advance notice
Incident ResponseWithin 30 minutes of detection
Hearing-Day PriorityZero maintenance on days with 50+ hearings scheduled
Status PageReal-time at status.vakalat.in
SLA Breach Credit1 month free subscription if we breach SLA
Last 90 Days
Uptime99.97%
Incidents0 major
Avg response< 180ms
Maintenance windows2
Technical Security Measures
TLS 1.3 Encryption
All data in transit is encrypted with TLS 1.3. No HTTP connections accepted. HSTS enforced.
AES-256 at Rest
Database and file storage encrypted at rest using AES-256. Keys rotated every 90 days.
bcrypt Passwords
Passwords hashed with bcrypt (cost factor 12). Plaintext passwords never stored or logged.
Rate Limiting
Login attempts are rate-limited (20 per 5 min). Registration limited (15 per hour). Brute force attacks blocked automatically.
India-Only Data Residency
All servers are physically located in India. Your data never leaves Indian jurisdiction. No US CLOUD Act exposure.
Session Security
Sessions expire after 24h inactivity. Secure, HttpOnly, SameSite cookies. CSRF protection on all forms.
Zero Employee Access
No Vakalat Diary employee can read your case data or client details. Access is architecturally prevented, not just policy.
Daily Backups
Automated daily backups with 30-day retention. Point-in-time recovery available. Backups also encrypted.
Security Headers
CSP, X-Frame-Options, X-Content-Type-Options, Referrer-Policy, Permissions-Policy all enforced on every response.
Your Data Never Leaves India

Our servers are hosted in Indian data centres. Case data, client information, documents, and all personal data is stored and processed exclusively within the Republic of India under Indian law.

Mumbai Data Centre
Indian Jurisdiction Only
IT Act 2000 Compliant
Attorney-Client Privilege Protection

We understand that communications between an advocate and their client are protected by attorney-client privilege under Section 126 of the Indian Evidence Act, 1872 (and Section 134 of the Bharatiya Sakshya Adhiniyam, 2023). Our platform is specifically designed to honour this protection:

Case notes and strategies are encrypted and inaccessible to platform operators
We will not voluntarily disclose case data to any party without a valid court order
Client portal access is controlled exclusively by the advocate
Documents generated on the platform carry appropriate confidentiality footers
No analytics tools process the content of legal documents
In-app messages between advocate and client are end-to-end stored securely
Responsible Disclosure

Found a security vulnerability? We appreciate responsible disclosure. Email security@vakalat.in with details. We commit to acknowledge within 24 hours and fix critical issues within 72 hours. Responsible disclosures receive recognition in our Security Hall of Fame.

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